Frequently Asked Questions
Find answers to common questions about our home ecosystem solutions
Are Dreo products compatible with smart home systems?
Yes, most of our latest smart fans, heaters, and air purifiers are compatible with Amazon Alexa and Google Home via the Dreo App.
How often should I replace the filters in my air purifier?
For optimal performance, we recommend replacing the HEPA filters every 6 to 8 months, depending on usage and air quality.
Do Dreo products come with a warranty?
All Dreo appliances include a standard 12-month warranty, which can be extended by registering your product on our official website.
How do I clean my Dreo tower fan?
The rear grille can be removed on most models to allow for easy dust removal with a soft cloth or vacuum attachment.
Is the Dreo App required to operate the devices?
No, all devices can be operated using the physical controls or included remote, though the app offers advanced scheduling and monitoring features.
Are your heaters energy efficient?
Yes, our heaters feature ECO mode which adjusts the heat output based on the ambient temperature to save energy while maintaining comfort.